Request a refund for apps or content that you never bought from Request a refund on

How to request a refund

  1. Go to
  2. Sign in with your Apple ID and password.
  3. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

If you still can’t identify the charge

Can’t find a matching charge at Find out if a family member made a purchase or you used another account to make a purchase.

Contact Apple Support

If you checked and your emailed receipts and you’re still not sure why you were charged, contact Support Number

Subscriptions and Billing – Official Toll Free +1(855) 219-3268