If you forgot your Apple ID password If you have issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access …
If you see “apple.com/bill” “itunes.com/bill” or an unfamiliar charge on your statement.
Investigate charges that you see on your bank, credit card, debit card, or mobile billing statement.
If you didn’t find out why you were charged, contact iTunes Support.
Billing and Subscriptions
Find answers to your questions about purchases, subscriptions, payments, and billing.